Frequently Asked Questions

Quick answers about the reading journal, shipping and returns. Anything else — support@officialsolace.com.

About the journal

What's inside?

Pages and pages of book review spreads (rating, spice level, tears, laughter, summary, favourite quote, would-recommend), plus TBR / completed / abandoned logs, a colour-in reading tracker, yearly goals, audiobook / ebook / series trackers, a quote collection with page numbers, and reading challenges.

Do audiobooks and ebooks count?

Yes. There are dedicated audiobook, ebook and series trackers. However you read, log it all in one place.

Is it a good gift?

One of our most-gifted items — perfect for a bookworm, a BookTok obsessive, a book-club friend, or a kid who loves to read.

Shipping & returns

Where do you ship?

Worldwide. Free on every order, no minimum. US 3-5 days, Canada 5-9, UK + Europe 7-12, AU + NZ 10-14, rest of world 12-20.

What is the 60-Day Happy-Reader Guarantee?

Use it for 60 days; if it doesn't make your reading life more fun and organised, email support@officialsolace.com for a full refund and keep the journal.

Payment

What methods?

Visa, Mastercard, Amex, Discover, Apple Pay, Google Pay, Shop Pay, PayPal — all via Shopify Payments.

Last updated June 2026.